Have questions about VitaNorth? We've got answers. Browse our most common questions below — and if you still need help, don't hesitate to reach out to us.

Q: What kinds of products does VitaNorth sell?
VitaNorth offers a curated range of everyday wellness devices — including massage guns, red light therapy masks, posture correctors, heating pads, aromatherapy diffusers, and more. Everything is designed to help you feel your best at home.

Q: How often can I use these products?
Most of our wellness devices are designed for regular daily or weekly use. Each product page includes recommended usage guidelines. For example, the Red Light Therapy Mask is typically used 10–20 minutes per session, a few times per week.

Q: Are your products safe to use?
Yes. All VitaNorth products are carefully selected for safety and quality. If you have a specific health condition or concern, we always recommend consulting your healthcare provider before use.

Q: How fast will my order arrive?
U.S. orders ship within 1–2 business days and typically arrive within 3–5 business days. Canadian orders arrive within 5–7 business days.

Q: Do you offer free shipping?
Yes! Free shipping on all U.S. orders over $50 and Canadian orders over $75.

Q: What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, contact us and we'll make it right — no hassle.